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Warranty

Warranty Information


At Boot-Boy Industries Inc, we aim for 100% Customer Satisfaction. All of our products are guaranteed against manufacturer's defects for a period of one year from the date of purchase. The warranty does not include damage due to product misuse or abuse. Even if one year has elapsed, we offer repair services and replacement parts at very competitive prices. Please contact us for further details.


How to make a Warranty Claim


If you believe you have a valid warranty claim, send the defective product directly to our warehouse at the address below. Be sure to include a valid proof of purchase receipt, a detailed letter specifying the manufacturer's defect, your name, address, and telephone number. Once received, the item will be examined to verify the defect. If it is covered by warranty it will be repaired and returned. If not repairable, but covered under warranty, Boot-Boy Industries Inc will replace it with the same model or a substitution of equal or greater value, at Boot-Boy's discretion.



Contact Information


Boot-Boy Industries Inc.

10555 116 Street

Edmonton, AB Canada T5H 3L8

Toll Free: 1-800-661-2492

Tel: 780-425-8646

Fax: 780-425-9555

Sales@boot-boy.com