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Warranty

Warranty Information


At Boot-Boy Industries Inc., we aim for 100% customer satisfaction. All of our products are guaranteed against manufacturer's defects for a period of one year from the date of purchase. The warranty does not include damage due to product misuse or abuse. Even if one year has elapsed, we offer repair services and replacement parts at very competitive prices. Please contact us for further details.


How to make a Warranty Claim

If you believe you have a valid warranty claim, send the defective product directly to our warehouse at the address below. Be sure to include a valid proof of purchase receipt, a detailed letter specifying the manufacturer's defect, your name, address, and telephone number. Once received, the item will be examined to verify the defect. If it is covered by warranty, it will be repaired and returned. If not repairable, but covered under warranty, Boot-Boy Industries Inc. will replace it with the same model or a substitution of equal or greater value, at Boot-Boy's discretion.


Contact Information

Boot-Boy Industries Inc.
#160, 3001 Buckingham Drive
Sherwood Park, AB Canada T8H 0X5
Toll Free: 1-800-661-2492
Tel: 780-425-8646
Fax: 780-425-9555
 

sales@boot-boy.com